At Decorstation, we strive to ensure that our customers have a seamless shopping experience. However, we understand that sometimes, cancellations are necessary. Please review our cancellation policy below:
Orders can be cancelled within 2 hours from the time of placing the order without incurring any cancellation charges.
After 2 hours, cancellations may not be accepted as the order processing and shipping process may have already commenced.
To cancel an order, please contact our customer support team through email at contact@decorstation.in or call us at +91-8826526442.
Provide your order number and reason for cancellation in your communication.
For prepaid orders cancelled within the acceptable time frame, the refund will be processed to the original payment method within 7-10 business days.
We reserve the right to cancel any order due to unforeseen circumstances, such as product unavailability, pricing errors, or issues identified by our fraud detection department.
If an order is cancelled from our end, the customer will be notified via email or phone, and a full refund will be processed immediately.
In the event of cancellation from our side, the refund will be processed to the original payment method within 7-10 business days.
Partial cancellations may be allowed depending on the product and order status. Please contact customer support for assistance.
For eligible partial cancellations, the refund for the cancelled items will be processed to the original payment method within 7-10 business days.